Addis Ababa, March 24, 2026 (FMC) — Addis Mesob, a digital one-stop public service center, is set to become operational across all sub-cities of Addis Ababa by early May 2026, Mayor Adanech Abiebie announced.
The mayor made the remark during the inauguration ceremony of the Lideta branch of the Addis Mesob one-stop service center, where she underscored that efficient public service delivery plays a crucial role in strengthening trust between citizens and the government.
She pointed out that the government has been undertaking wide-ranging efforts to modernize public service delivery through multiple strategies designed to improve accessibility.
Within these broader initiatives introduced by the City Administration, Addis Mesob has emerged as a central reform measure.
The mayor further emphasized that the Addis Mesob initiative has driven fundamental improvements by removing bureaucratic inefficiencies and reducing unnecessary burdens on service users.
She added that centers already established under the initiative have considerably eased the burden on residents by saving both time and financial costs.
For his part, Addis Ababa Public Service and Human Resource Development Bureau Head and Deputy Mayor Jemalu Jember stated that Addis Mesob has integrated government services into a unified platform.
He noted that the initiative, which initially launched with 18 institutions providing 107 services, has now expanded to include 22 institutions delivering 140 services.