Government to Expand MESOB One-Stop Centers Nationwide After Successful First Phase

Addis Ababa, June 10, 2025 (FMC) — The Ethiopian government is set to expand the MESOB One-Stop Service Center initiative nationwide following the successful performance of institutions that participated in the first phase of the reform, Deputy Prime Minister Temesgen Truneh stated.

The Depuy PM highlighted the progress of the initiative after chairing the fifth regular meeting of the Main Committee on Public Service and Administration Reform.

He pointed to the critical role of the public service and administration sector in “driving comprehensive national development and ensuring that citizens fully benefit from government services.”

During the meeting, the committee assessed the service delivery performance of institutions involved in the initial rollout of MESOB, confirming that these institutions “are delivering services efficiently and in alignment with established standards.”

The readiness of institutions preparing to join the second phase was also reviewed, alongside preliminary activities by regional states and the city administrations of Addis Ababa and Dire Dawa, Mr. Temesgen said.

Temesgen explained that an operational roadmap has been outlined for institutions entering the second round, guiding how “they should implement their services across all regions and the two city administrations.”

The MESOB initiative is a flagship public service reform designed to modernize government service delivery through streamlined, citizen-centered operations in Ethiopia.

It has been leaned that the Center’s expansion reflects the Ethiopian government’s broader commitment to improving transparency, efficiency, and accessibility within public institutions.